Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.; Allentown (Lehigh County); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking team members to deliver exceptional customer service while promoting membership programs and resolving member inquiries. You’ll be part of a dynamic team focused on fast, friendly service and operational excellence across the club.

Responsibilities include promoting memberships, handling purchases and returns, and upholding club standards to ensure a positive member experience. Commitment to teamwork and policy compliance is essential.

Qualifications

• Prior front line/customer service experience preferred.
• Results driven with ability to meet goals.
• Basic math skills and comfort with transactions.
• Computer proficiency for point-of-sale and membership systems.

Responsibilities

• Promote BJ’s value propositions for acquisition and member experience.
• Pitch membership programs to potential and existing members.
• Provide high-quality member service including returns and exchanges.

Skills

Front line service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club is seeking team members to deliver exceptional customer service while promoting membership programs and resolving member inquiries. You’ll be part of a dynamic team focused on fast, friendly service and operational excellence across the club.

Responsibilities include promoting memberships, handling purchases and returns, and upholding club standards to ensure a positive member experience. Commitment to teamwork and policy compliance is essential.