Membership Sales & Service Expert

24 Hour Fitness; Portland (OR); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Job summary

24 Hour Fitness is hiring a Sales and Service Expert in Portland, OR. You will deliver a premier sales and service experience, guiding guests from tour to sign-up, while promoting memberships and fitness services.

You’ll drive member engagement, earn commissions on sales plans, and collaborate with the Sales team to meet revenue goals. A friendly, proactive approach helps members feel welcome and supported daily.

Qualifications

• Experience in sales and customer service in fitness or retail.
• Ability to enroll and onboard new members effectively.
• Familiarity with lead management and CRM tools.

Responsibilities

• Deliver an outstanding sales and service experience to guests and members.
• Tour and educate potential members about facilities, services, and memberships.
• Meet or exceed personal and team sales goals and drive member retention.
• Prospect and generate leads; set appointments; promote marketing campaigns.
• Collaborate with the Sales and Service Manager to ensure a best-in-class member experience.

Skills

Sales techniques

Customer service

Interpersonal skills

POS system

Team player

Member engagement

Education

High School Diploma or GED

CPR/AED certification

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is hiring a Sales and Service Expert in Portland, OR. You will deliver a premier sales and service experience, guiding guests from tour to sign-up, while promoting memberships and fitness services.

You’ll drive member engagement, earn commissions on sales plans, and collaborate with the Sales team to meet revenue goals. A friendly, proactive approach helps members feel welcome and supported daily.