Gym Member Experience & Sales Specialist

24 Hour Fitness; Portland (OR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal培训

Employee Resource Groups

Job summary

24 Hour Fitness in Portland is seeking a Welcome Center Associate to greet new members and guide them through the start of their fitness journey. You will build genuine relationships, listen to goals, and tailor guidance to help members succeed in their workouts and overall well-being.

This role emphasizes a warm, engaging, and results-driven member experience, with opportunities to upsell memberships and classes while contributing to a clean, safe gym environment for our diverse community.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Demonstrate authenticity, sincerity, and open‑mindedness in service.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and connecting guests with resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience and inspire members to take next steps in their fitness journey.
• Support onboarding of new members and ensure a welcoming check-in experience.

Skills

Authenticity

Self-motivation

Positive attitude

Customer service

Goal-oriented

Adaptability

Retail or fitness sales experience

Job description

24 Hour Fitness in Portland is seeking a Welcome Center Associate to greet new members and guide them through the start of their fitness journey. You will build genuine relationships, listen to goals, and tailor guidance to help members succeed in their workouts and overall well-being.

This role emphasizes a warm, engaging, and results-driven member experience, with opportunities to upsell memberships and classes while contributing to a clean, safe gym environment for our diverse community.