Member Experience & Sales Specialist

24 Hour Fitness; Vancouver (WA); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym membership

Employee discounts

401k with match

Descripción de la vacante

24 Hour Fitness Vancouver WA is seeking a Sales and Service Expert to deliver a premier guest experience while driving membership sales and retail offerings. You will guide guests through the CARE sales model, tour the club, explain services, and enroll new members using company tools.

In this role you will generate leads, set appointments, and collaborate with the Sales and Service team to achieve personal and club sales goals, while delivering outstanding customer service daily.

Formación

• High school diploma or GED required; CPR/AED certification within 60 days.
• Prior sales or retail experience preferred.
• Strong communication and customer service skills.

Responsabilidades

• Execute the CARE sales model with each guest and relate how products/services meet fitness needs.
• Tour potential members through the club and describe facilities and services tied to fitness goals.
• Enrol guests using sales techniques and register through the digital kiosk.
• On-board new members and assist with retention to drive club profitability.
• Consistently achieve or exceed personal and team sales goals.
• Prospect leads, set appointments, and promote campaigns to drive new business.
• Provide a friendly, professional member experience and be a resource for questions.

Conocimientos

Sales techniques

Customer service

Interpersonal skills

Teamwork

Organizational skills

Independent self-starter

Communication

Computer literacy

Educación

High School Diploma or GED

CPR/AED certification

Bachelor's degree preferred

Herramientas

POS System

Membership System

Descripción del empleo

24 Hour Fitness Vancouver WA is seeking a Sales and Service Expert to deliver a premier guest experience while driving membership sales and retail offerings. You will guide guests through the CARE sales model, tour the club, explain services, and enroll new members using company tools.

In this role you will generate leads, set appointments, and collaborate with the Sales and Service team to achieve personal and club sales goals, while delivering outstanding customer service daily.