Membership Sales & Service Associate

bjswholesaleclub; Waldorf (MD); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ's Memberships

Generous Paid Time Off

Flexible health benefits

401(k) company match

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking a team member to execute membership acquisition and provide exceptional customer service at the point of contact. You will pitch membership programs, process applications, and assist with merchandise returns and inquiries, ensuring a smooth member experience.

Ideal candidates bring frontline or sales experience, a goal-driven attitude, and solid numerical and computer skills to support daily operations and member engagement.

Qualifications

• Frontline/customer service or sales experience preferred.
• Results driven with proven success in meeting goals.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by pitching all membership programs per company policies.
• Sells BJ's membership products to potential new and existing members with energy and determination.
• Drives toward goal achievement based on established benchmarks.
• Exhibits understanding of all BJ's Membership options and the Co-Brand credit card.
• Delivers superior customer service to Members and handles inquiries, returns, and pickups.

Skills

Frontline experience

Goal orientation

Basic math

Computer proficiency

Sales experience

Job description

BJ's Wholesale Club is seeking a team member to execute membership acquisition and provide exceptional customer service at the point of contact. You will pitch membership programs, process applications, and assist with merchandise returns and inquiries, ensuring a smooth member experience.

Ideal candidates bring frontline or sales experience, a goal-driven attitude, and solid numerical and computer skills to support daily operations and member engagement.