Membership Sales & Service Associate

bjswholesaleclub; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ's Memberships

Paid Time Off

Health benefits options

401(k) retirement plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking a customer-focused team member to drive membership sales and provide outstanding service at the store. You will pitch membership options, assist members with purchases, and help ensure a positive shopping experience.

Ideal candidates bring prior front-line or sales experience, strong customer-service skills, basic math ability, and computer proficiency. Join a team that values inclusion, collaboration, and weekly pay opportunities.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ's membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.

Skills

Customer service experience

Goal attainment

Basic math skills

Computer proficiency

Job description

BJ's Wholesale Club is seeking a customer-focused team member to drive membership sales and provide outstanding service at the store. You will pitch membership options, assist members with purchases, and help ensure a positive shopping experience.

Ideal candidates bring prior front-line or sales experience, strong customer-service skills, basic math ability, and computer proficiency. Join a team that values inclusion, collaboration, and weekly pay opportunities.