Membership Sales & Service Pro — Grow with Us

BJ's Wholesale Club, Inc.; Portsmouth (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking a Membership Sales Associate to promote programs, assist members, and drive enrollment in BJ’s membership offerings. You will handle inquiries, perform cross-sell activities, and support a high standard of member service to ensure a positive club experience.

Join a fast-paced team focused on delivering value, meeting goals, and upholding club standards while fostering an inclusive and member-centric environment.

Qualifications

• Experience in frontline customer service or sales is preferred.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promote BJ’s value proposition for acquisition, retention, perks and member experience.
• Convert potential members by pitching membership programs according to policies.
• Sell BJ’s membership products to members with high energy and goal-driven approach.
• Provide superior customer service and handle inquiries, returns, exchanges and lookups.
• Maintain club policies, signage, and a clean, organized environment.

Skills

Customer service

Sales experience

Math skills

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a Membership Sales Associate to promote programs, assist members, and drive enrollment in BJ’s membership offerings. You will handle inquiries, perform cross-sell activities, and support a high standard of member service to ensure a positive club experience.

Join a fast-paced team focused on delivering value, meeting goals, and upholding club standards while fostering an inclusive and member-centric environment.