Membership Sales & Guest Experience Expert

The NOW Florham Park; Florham Park (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Flexible schedule

Complimentary massages

Employee discounts

401K Match

Training & development

Job summary

The NOW Massage in Florham Park seeks energetic Membership Sales & Guest Experience Guides to join our boutique team. You’ll drive membership sales, deliver exceptional guest experiences, and manage front desk operations with care and accuracy.

We reward performance with uncapped commissions, a competitive hourly wage, complimentary massages, and growth opportunities within the network. Flexible schedule and a supportive, team-focused environment are key to your success.

Qualifications

• 1–2 years in sales, hospitality, retail, fitness, beauty, or wellness.
• Previous membership sales experience is a plus.

Responsibilities

• Create Exceptional Guest Experiences: Welcome guests warmly and maintain a relaxing environment.
• Drive Membership Sales & Retention: Explain benefits, upsell services, and meet sales goals.
• Own the Front Desk Experience: Manage appointments, check-ins/outs, and guest records.
• Bring Positive Team Energy: Collaborate with therapists and leadership.
• Take Initiative & Communicate Proactively: Anticipate needs and follow procedures.

Skills

Customer service

Sales

Hospitality

Communication

Job description

The NOW Massage in Florham Park seeks energetic Membership Sales & Guest Experience Guides to join our boutique team. You’ll drive membership sales, deliver exceptional guest experiences, and manage front desk operations with care and accuracy.

We reward performance with uncapped commissions, a competitive hourly wage, complimentary massages, and growth opportunities within the network. Flexible schedule and a supportive, team-focused environment are key to your success.