Membership Sales & Growth Specialist

BJ's Wholesale Club, Inc.; Plymouth (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ's Membership

Paid Time Off

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ's Wholesale Club in Massachusetts seeks a friendly, service-oriented Member Services position to support membership sales and customer inquiries. You will assist members with sign-ups, renewals, and program information at the front of the club, while upholding high standards of service.

The role includes handling transactions, addressing concerns, and collaborating with team members to ensure a positive store experience.

Qualifications

• Front-line customer service experience preferred.
• Results-driven with goal achievement.
• Basic math and computer proficiency helpful.

Responsibilities

• Promote BJ's value proposition for membership acquisition and retention.
• Sell membership products to potential new and existing members with high energy.
• Provide excellent member service, handle returns, exchanges, and inquiries.
• Coordinate with departments to uphold club policies and standards.
• Assist with BOPIC orders and maintain accurate signage and merchandising.
• Maintain safe, clean, and organized club environment.

Skills

Customer service

Sales experience

Math skills

Computer proficiency

Job description

BJ's Wholesale Club in Massachusetts seeks a friendly, service-oriented Member Services position to support membership sales and customer inquiries. You will assist members with sign-ups, renewals, and program information at the front of the club, while upholding high standards of service.

The role includes handling transactions, addressing concerns, and collaborating with team members to ensure a positive store experience.