Membership Sales Specialist — Elevate Member Experience

BJ's Wholesale Club; Danvers (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) with company match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking team members for in-club roles focused on membership sales and customer service in Massachusetts. You’ll promote acquisition, retain members, and assist with everyday club tasks, ensuring a positive member experience.

Responsibilities include presenting BJ’s membership options, processing purchases, and maintaining club standards while delivering friendly, efficient service in a fast-paced environment.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes BJ’s value proposition and membership options.
• Converts potential members by pitching membership programs.
• Delivers exceptional member service and handles inquiries.
• Supports with returns, exchanges, and product lookups as needed.
• Maintains club policies and ensures safety and a positive environment.

Skills

Customer service

Sales experience

Basic math

Computer literacy

Tools

POS system

Inventory software

Job description

BJ’s Wholesale Club is seeking team members for in-club roles focused on membership sales and customer service in Massachusetts. You’ll promote acquisition, retain members, and assist with everyday club tasks, ensuring a positive member experience.

Responsibilities include presenting BJ’s membership options, processing purchases, and maintaining club standards while delivering friendly, efficient service in a fast-paced environment.