Membership Growth Specialist

BJ's Wholesale Club, Inc.; California (MD); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Daily Pay

Free Membership

Paid Time Off

Health Benefits

401(k) Match

Employee Stock Purchase Plan

Résumé du poste

BJ’s Wholesale Club is seeking a customer service focused team member for in-store membership—sales, renewals, and cross-sell activities. You will handle member inquiries, process exchanges and returns, and contribute to a friendly, efficient shopping experience.

The role emphasizes delivering service excellence, meeting membership goals, and maintaining a welcoming environment consistent with BJ’s standards. Teamwork and integrity are essential to success.

Qualifications

• Front-line customer service or sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsabilités

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact for membership, credit card applications, and questions.

Connaissances

Customer service

Sales experience

Teamwork

Basic math

Computer proficiency

Outils

POS system

Description du poste

BJ’s Wholesale Club is seeking a customer service focused team member for in-store membership—sales, renewals, and cross-sell activities. You will handle member inquiries, process exchanges and returns, and contribute to a friendly, efficient shopping experience.

The role emphasizes delivering service excellence, meeting membership goals, and maintaining a welcoming environment consistent with BJ’s standards. Teamwork and integrity are essential to success.