Membership Sales Concierge

GLL; United States; Remote; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Access to a pension scheme

Health Assurance and counselling

Ride to Work bicycle scheme

Free annual eye tests

Discounted leisure centre membership

Zusammenfassung

GLL is seeking a full-time Concierge at Hough End Leisure Centre to deliver outstanding customer service. You will greet visitors, answer calls, process transactions, and assist with memberships while supporting the team to maintain a welcoming environment.

The role emphasises health & safety, IT literacy, and strong communication, with opportunities for career progression within a staff-owned cooperative that values community impact.

Qualifikationen

• Customer service experience preferred.
• Cash handling and basic transactions knowledge.
• Some administration experience is beneficial.

Aufgaben

• Be the first point of call for customers and respond to enquiries.
• Answer calls and handle transaction processing including direct debits.
• Assist with membership sales and enquiries to convert visits into memberships.
• Set up equipment and maintain centre cleanliness and organisation.
• Provide support to the team and deliver first‑class customer service.

Kenntnisse

Customer service

Cash handling

Administration

Team player

Health & safety

IT literacy

Communication skills

Tools

Direct debits

Jobbeschreibung

GLL is seeking a full-time Concierge at Hough End Leisure Centre to deliver outstanding customer service. You will greet visitors, answer calls, process transactions, and assist with memberships while supporting the team to maintain a welcoming environment.

The role emphasises health & safety, IT literacy, and strong communication, with opportunities for career progression within a staff-owned cooperative that values community impact.