Membership Operations & Data Specialist

Nashville Public Radio; Centennial (CO); On-site; USD 47,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) with Company Match

Life Insurance

Long-Term Disability

Short-Term Disability

Sick Time

Job summary

NCBA in Centennial, CO is seeking an entry-level Membership Assistant to support growth and retention through outstanding customer service. You will be the primary contact for the membership phone line and input data into the membership database, including dues, state affiliations, and related records.

Responsibilities include maintaining accurate member data, processing dues and payments, generating regular reports, emailing monthly invoices, and coordinating mailings with the communications

Qualifications

• Experience with customer service and data entry.
• Ability to maintain accurate member records.
• Proficiency in generating and analyzing reports.

Responsibilities

• Maintain and update member data records.
• Process dues statements and payments.
• Generate and send membership reports to stakeholders.
• Answer inbound membership inquiries by phone and email.
• Coordinate regular outbound mailings for the membership team.

Skills

Customer service

Data entry

Database management

Phone support

Reporting

Education

High school diploma

Tools

CRM software

Database software

Job description

NCBA in Centennial, CO is seeking an entry-level Membership Assistant to support growth and retention through outstanding customer service. You will be the primary contact for the membership phone line and input data into the membership database, including dues, state affiliations, and related records.

Responsibilities include maintaining accurate member data, processing dues and payments, generating regular reports, emailing monthly invoices, and coordinating mailings with the communications