Membership Growth & Training Coordinator

YMCA; Randolph Township (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Retirement plans

Paid time off

Holidays

Family Membership discount

Job summary

The YMCA in Randolph Township, NJ is seeking a Coordinator to support the Welcome Center and lead membership sales and retention initiatives under the direction of the Membership Director.

The role emphasizes staff training, building relationships with community leaders, and delivering excellent service while maintaining confidentiality and professionalism; evening and weekend availability is required.

Qualifications

• Minimum of 2 years of related experience in membership/customer service, sales and/or marketing.
• Bilingual (English/Spanish) highly preferred.
• Experience in staff supervision and leadership.
• Ability to maintain confidential materials.
• Excellent written and oral communication skills.
• Superior interpersonal skills.
• Strong time management and organizational skills.
• Computer proficiency.
• Ability to build relationships with community leaders to develop membership growth.
• Ability to consistently maintain professionalism and confidentiality.
• Must be available evenings and weekends.

Responsibilities

• Membership sales and retention responsibilities.
• Assist with leadership and training of Welcome Center staff.
• Collaborate with community leaders to drive membership growth.
• Maintain confidentiality and provide excellent member service.

Skills

Membership sales

Customer service

Staff supervision

Communication

Interpersonal skills

Time management

Computer proficiency

Community relationship building

Professionalism

Confidentiality

Job description

The YMCA in Randolph Township, NJ is seeking a Coordinator to support the Welcome Center and lead membership sales and retention initiatives under the direction of the Membership Director.

The role emphasizes staff training, building relationships with community leaders, and delivering excellent service while maintaining confidentiality and professionalism; evening and weekend availability is required.