Member Experience & Sales Associate

Montclair; Montclair (NJ); In loco; USD 23.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

YMCA Membership

25% Discount on YMCA Programs

Employee Referral Bonus

Employee Discounts

Paid Time Off

Descrizione del lavoro

YMCA of Montclair is seeking a part-time Membership Services Representative to deliver exceptional service to members, answer questions, sell memberships and programs, and promote a welcoming environment.

Under the direction of the Membership Director, you will represent the membership team at events and health fairs, support retention initiatives, and participate in required training while working varied shifts including mornings, evenings, and weekends.

Competenze

• Previous work experience in a customer-oriented environment.
• Excellent human relation skills, good organizational and communication skills.
• Strong team-player abilities
• Able to work with no supervision.
• Works well with parents and children.
• Ability to work various hours including mornings, nights, and weekends.
• Current CPR and First Aid Certification or certification within 90 days of employment.

Mansioni

• Provide high level of customer service to current and potential members.
• Answer questions and sell memberships and programs.
• Promote a welcoming environment and represent the YMCA of Montclair in the community.
• Attend required training and staff events and participate in department meetings.
• Support retention initiatives and work with the membership team to exceed goals.
• Open and close facility as part of shift requirements and maintain safety procedures.

Conoscenze

Customer service

Sales

Team player

Communication

Descrizione del lavoro

YMCA of Montclair is seeking a part-time Membership Services Representative to deliver exceptional service to members, answer questions, sell memberships and programs, and promote a welcoming environment.

Under the direction of the Membership Director, you will represent the membership team at events and health fairs, support retention initiatives, and participate in required training while working varied shifts including mornings, evenings, and weekends.