Membership Growth Specialist

BJ's Wholesale Club, Inc.; Roanoke (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Health benefits options

401(k) matching

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Roanoke, VA is seeking team members to execute member acquisition and renewals, upsells, and cross-sells of loyalty programs. You will handle returns, exchanges, and general customer service inquiries while delivering excellent member service.

Join a team that emphasizes fast, friendly service, adherence to club policies, and a positive member experience. Prior frontline or sales experience is preferred, with basic math and computer skills valued.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.

Skills

Front line customer service

Sales experience

Basic math skills

Computer proficiency

Job description

BJ’s Wholesale Club in Roanoke, VA is seeking team members to execute member acquisition and renewals, upsells, and cross-sells of loyalty programs. You will handle returns, exchanges, and general customer service inquiries while delivering excellent member service.

Join a team that emphasizes fast, friendly service, adherence to club policies, and a positive member experience. Prior frontline or sales experience is preferred, with basic math and computer skills valued.