Membership Growth & Renewal Specialist

BJ's Wholesale Club, Inc.; West Webster (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking motivated team members to execute acquisition, renewals and member services at the club. You will promote membership programs, process purchases, returns, exchanges and help members find products while upholding club standards.

We offer weekly pay, free BJ’s memberships, generous paid time off, health benefits, a 401(k) with company match and an employee stock purchase plan. Prior front-line or sales experience is preferred, along with basic math and computer

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Basic math

Computer literacy

Job description

BJ’s Wholesale Club is seeking motivated team members to execute acquisition, renewals and member services at the club. You will promote membership programs, process purchases, returns, exchanges and help members find products while upholding club standards.

We offer weekly pay, free BJ’s memberships, generous paid time off, health benefits, a 401(k) with company match and an employee stock purchase plan. Prior front-line or sales experience is preferred, along with basic math and computer