Membership Growth Advocate

BJ's Wholesale Club, Inc.; Chesapeake (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Paid Time Off

Health Benefits

401(k)

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Chesapeake, VA is seeking a motivated teammate to execute acquisition, renewals, upgrades, and cross-selling of BJ’s Loyalty Programs. You will handle returns, exchanges, and general customer service inquiries, delivering a superior member experience.

Weekly pay is offered, with benefits and a team-focused environment that values speed, accuracy, and friendly service. Strong communication and basic math skills are essential for daily operations.

Qualifications

• Customer service experience preferred.
• Previous sales experience helpful.
• Ability to meet sales goals.
• Basic math skills required.
• Computer literacy and POS system familiarity.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business benchmarks and results.
• Exhibits understanding of all BJ’s Membership options and Co-Brand credit card.

Skills

Front line/customer service

Sales

Goal achievement

Basic math skills

Computer proficiency

Teamwork

Communication skills

Job description

BJ’s Wholesale Club in Chesapeake, VA is seeking a motivated teammate to execute acquisition, renewals, upgrades, and cross-selling of BJ’s Loyalty Programs. You will handle returns, exchanges, and general customer service inquiries, delivering a superior member experience.

Weekly pay is offered, with benefits and a team-focused environment that values speed, accuracy, and friendly service. Strong communication and basic math skills are essential for daily operations.