Membership Growth & Service Specialist

24 Hour Fitness; The Woodlands (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal培训

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver exceptional sales and service experiences to guests and members. The SSE focuses on membership, fitness and retail offerings, driving member acquisition and retention through engaging and informative interactions.

The role involves onboarding new members, promoting programs, and achieving sales goals while maintaining a welcoming club environment. In-club collaboration with the Sales and Service Manager is essential.

Qualifications

• Requires strong sales skills and ability to convert leads into memberships.
• General understanding of fitness products, services and member benefits.
• Proficiency with computers and POS systems, and familiarity with membership software is a plus.

Responsibilities

• Deliver an outstanding sales and service experience to guests and members.
• On-board new members and drive member acquisition and retention.
• Prospect and generate leads through community and internal channels.
• Provide a friendly, informative, and efficient member experience in-club.

Skills

Sales techniques

Fitness industry knowledge

Computers

Interpersonal communication

Organizational skills

Teamwork

POS system

Membership software

Education

High School Diploma or GED

CPR and AED certification (within 60 days)

Bachelor's degree preferred

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver exceptional sales and service experiences to guests and members. The SSE focuses on membership, fitness and retail offerings, driving member acquisition and retention through engaging and informative interactions.

The role involves onboarding new members, promoting programs, and achieving sales goals while maintaining a welcoming club environment. In-club collaboration with the Sales and Service Manager is essential.