Member Engagement & Sales Specialist

24 Hour Fitness; San Jose (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal训练

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver an outstanding sales and service experience. You will drive member acquisition and retention by presenting membership, fitness, and retail offerings, and by building relationships with guests and members across the club.

The SSE will onboard new members, educate them on programs (personal training, group classes, 24GO), and collaborate with the Sales and Service Manager to ensure a best-in-class experience that supports club

Qualifications

• High School Diploma or GED required.
• CPR and AED certification within 60 days of employment required.
• Bachelor’s degree preferred.

Responsibilities

• Executes the CARE sales model with each guest to relate how products/services meet fitness needs.
• Tours potential members through the club, describing facilities, equipment, services and amenities aligned with goals.
• Enrolls guests using company sales techniques and protocol.

Skills

Sales experience

Customer service

Interpersonal skills

Team player

POS system

Education

High School Diploma or GED

CPR/AED certification (within 60 days)

Bachelor’s degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver an outstanding sales and service experience. You will drive member acquisition and retention by presenting membership, fitness, and retail offerings, and by building relationships with guests and members across the club.

The SSE will onboard new members, educate them on programs (personal training, group classes, 24GO), and collaborate with the Sales and Service Manager to ensure a best-in-class experience that supports club