Membership & Fitness Sales Specialist

24 Hour Fitness; Ramsey (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free gym membership

Health and dental coverage

Job summary

24 Hour Fitness seeks a Sales and Service Expert (SSE) to deliver a top-tier sales and service experience for guests and members. You will promote memberships, fitness and retail products, and help drive member acquisition and retention through engaging service and value-based conversations.

You will work with club leadership to onboard new members, manage leads, and execute local campaigns to grow revenue and member satisfaction. A strong sales mindset and customer focus are essential.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of the fitness industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate Point of Sale (POS) system.
• Knowledge of membership system software preferred.

Responsibilities

• Delivers an outstanding sales and service experience to all guests and members.
• Builds relationships and translates value of products/services to drive membership growth.
• On-boards new members and supports retention activities to improve club profitability.

Skills

Sales experience

Customer service

Interpersonal skills

Organization

POS operation

Education

High school diploma or GED

CPR & AED certification

Bachelor's degree preferred

Tools

POS System

Membership software

Job description

24 Hour Fitness seeks a Sales and Service Expert (SSE) to deliver a top-tier sales and service experience for guests and members. You will promote memberships, fitness and retail products, and help drive member acquisition and retention through engaging service and value-based conversations.

You will work with club leadership to onboard new members, manage leads, and execute local campaigns to grow revenue and member satisfaction. A strong sales mindset and customer focus are essential.