Membership Growth & Loyalty Champion

BJ's Wholesale Club; Conshohocken (Montgomery County); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible and Affordable HealthBenefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking team-oriented individuals in the United States to join our member sales team. You will promote and sell BJ’s membership programs, assisting members with applications and questions, and ensuring a high-energy, guest-focused experience across all touchpoints.

The role emphasizes achieving membership sales goals, handling inquiries, and processing orders while maintaining a friendly, efficient, and compliant service standard.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Basic math

Computer skills

Job description

BJ’s Wholesale Club is seeking team-oriented individuals in the United States to join our member sales team. You will promote and sell BJ’s membership programs, assisting members with applications and questions, and ensuring a high-energy, guest-focused experience across all touchpoints.

The role emphasizes achieving membership sales goals, handling inquiries, and processing orders while maintaining a friendly, efficient, and compliant service standard.