Membership Growth Lead – Onsite Club Experience

US Fitness; Olney (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision, lifeinsurance

Job summary

US Fitness is seeking a Membership Manager to lead the member experience and drive enrollment. You will build relationships, conduct tours, and onboard new members while supporting daily club operations.

The role emphasizes strong communication, sales ability, and people management to meet monthly targets. A full-time position includes comprehensive benefits and opportunities for leadership within our growing club network.

Qualifications

• High school diploma or GED required.
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).

Responsibilities

• Build strong relationships and guide members through onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects; ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club operations.

Skills

Sales experience

People management

Customer service

CRM familiarity

Education

High school diploma or GED

Tools

CRM

MS Office

Job description

US Fitness is seeking a Membership Manager to lead the member experience and drive enrollment. You will build relationships, conduct tours, and onboard new members while supporting daily club operations.

The role emphasizes strong communication, sales ability, and people management to meet monthly targets. A full-time position includes comprehensive benefits and opportunities for leadership within our growing club network.