Membership Growth Lead — Elevate Member Experience

US Fitness; Gainesville (VA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Complimentary membership

Guest privileges

Training discounts

Spa discounts

Apparel discounts

Employee referral bonus

Certification + CE

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Résumé du poste

OneLife Fitness in Gainesville, VA is seeking a Membership Manager to lead the member experience. You will drive onboarding, convert prospects, and support club operations while building strong member relationships and achieving monthly enrollment goals.

The role emphasizes customer-focused service, CRM tracking, and collaboration with a fast-paced team to deliver the Ultimate Fitness Experience.

Qualifications

• High school diploma or GED is required.
• CPR/AED certification or willingness to obtain within 30 days.
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours including weekends and evenings.

Responsabilités

• Build strong relationships, guide members through onboarding, and proactively follow up to ensure progress and engagement.
• Recruit, convert, and retain members to meet monthly membership goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and help with day-to-day club ops.

Connaissances

Strong communication

Sales experience

People management

CRM experience

MS Office

Formation

High school diploma or GED

Outils

CRM software

MS Office

Description du poste

OneLife Fitness in Gainesville, VA is seeking a Membership Manager to lead the member experience. You will drive onboarding, convert prospects, and support club operations while building strong member relationships and achieving monthly enrollment goals.

The role emphasizes customer-focused service, CRM tracking, and collaboration with a fast-paced team to deliver the Ultimate Fitness Experience.