Membership Experience Lead

Onelife Fitness; Cumming (GA); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Complimentary club membership + guest 

Discounts on training and services

Employee referral bonus

In-house Certification + Continuing Ed

Full-Time Only: Medical, dental, Vison

Job summary

Onelife Fitness is seeking a Membership Manager to lead the member experience and drive consistent enrollment. You will conduct tours, convert prospects, and support day-to-day club operations while delivering the Ultimate Fitness Experience.

The role emphasizes building relationships, onboarding new members, and achieving monthly membership goals in a fast-paced club environment. Weekend/evening availability is required in a dynamic gym network.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• Build strong relationships with members and guide tailored onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects while ensuring onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the front and assist with day-to-day club ops.

Skills

Strong communication

Sales

People-management

Organized

Customer-focused

Education

High School Diploma or GED

CPR/AED Certification

Tools

MS Office

CRM/Sales tracking

Job description

Onelife Fitness is seeking a Membership Manager to lead the member experience and drive consistent enrollment. You will conduct tours, convert prospects, and support day-to-day club operations while delivering the Ultimate Fitness Experience.

The role emphasizes building relationships, onboarding new members, and achieving monthly membership goals in a fast-paced club environment. Weekend/evening availability is required in a dynamic gym network.