Membership Growth & Experience Lead

US Fitness; Cumming (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Complimentary club membership + guest

Training, spa services, programs and 2

Employee referral bonus

In-house Certification + CE

Medical, dental, vision, life, 401(k)

Job summary

ONELIFE FITNESS is seeking a Membership Manager to enhance the member experience, drive enrollment, and oversee daily club operations. You will tour facilities, convert prospects, onboard new members, and help cultivate local leads to support growth.

The role emphasizes relationship-building, sales capability, and hands-on leadership in a fast-paced club environment with flexible hours, including weekends and evenings.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales and people-management skills.
• Organized, punctual and customer-focused with a friendly, professional presence.
• Willingness to work flexible hours including weekends and evenings.

Responsibilities

• Build strong relationships, guide onboarding, and proactively follow up to ensure progress and engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead front-line operations and assist with day-to-day club operations.

Skills

Sales experience

CRM experience

People management

Communication skills

Education

High School Diploma or GED

Tools

MS Office

CRM software

Job description

ONELIFE FITNESS is seeking a Membership Manager to enhance the member experience, drive enrollment, and oversee daily club operations. You will tour facilities, convert prospects, onboard new members, and help cultivate local leads to support growth.

The role emphasizes relationship-building, sales capability, and hands-on leadership in a fast-paced club environment with flexible hours, including weekends and evenings.