Membership Growth & Engagement Manager

CACM; Pleasanton (CA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

CACM is seeking a proactive Membership Manager in California to drive growth and retention of its member base. The role emphasizes business development through outreach, networking, and referrals while promoting CACM membership benefits and value.

You will collaborate with internal teams to organize events, education programs, and brand initiatives, strengthening CACM’s presence in the marketplace. This is a hybrid role with strong client-facing responsibilities and community involvement.

Qualifications

• Event management, hospitality, or sales experience preferred; CID industry knowledge is a plus.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Communicate effectively with members, addressing needs and concerns promptly.
• Organize member events, local committee meetings, and networking opportunities to foster community and engagement.
• Maintain open communication with members and sponsors throughout planning processes, providing updates and reminders.
• Develop and implement strategies to attract new members and retain existing ones.
• Conduct office visits, lunch & learns, and outreach campaigns to promote CACM membership.
• Build and maintain strong relationships with members through regular engagement.
• Research and develop prospect lists; update member database and online directories.
• Track surveys, contests, and referral incentives; gather missing member information for targeted outreach.

Skills

Business development

Verbal & written communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

CACM is seeking a proactive Membership Manager in California to drive growth and retention of its member base. The role emphasizes business development through outreach, networking, and referrals while promoting CACM membership benefits and value.

You will collaborate with internal teams to organize events, education programs, and brand initiatives, strengthening CACM’s presence in the marketplace. This is a hybrid role with strong client-facing responsibilities and community involvement.