Membership Growth & Engagement Specialist

Centerstate Corporation for Economic Opportunity; City of Syracuse (NY); On-site; USD 58,000 - 69,000; Full time

Job summary

CenterState CEO is seeking a motivated account manager to oversee assigned member accounts, ensuring productive engagement and successful renewals. You will promote membership benefits, identify upsell opportunities, and support onboarding and utilization of membership resources for new members.

The role emphasizes relationship-building, networking at events, and accurate sales documentation in Salesforce, with a focus on delivering value to members and the organization.

Qualifications

• Experience in business-to-business sales or account management preferred.
• Ability to deliver exceptional customer service and use strong interpersonal skills.

Responsibilities

• Manage assigned member accounts, ensuring engagement and renewal.
• Promote benefits of membership and upsell to higher engagement levels.
• Maintain Salesforce activity reports and prepare proposals and correspondence.

Education

Associate degree

Tools

Salesforce CRM

Job description

CenterState CEO is seeking a motivated account manager to oversee assigned member accounts, ensuring productive engagement and successful renewals. You will promote membership benefits, identify upsell opportunities, and support onboarding and utilization of membership resources for new members.

The role emphasizes relationship-building, networking at events, and accurate sales documentation in Salesforce, with a focus on delivering value to members and the organization.