Director of Membership Growth & Engagement

Commonwealth Club; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Flexible Spending Accounts

Pet Insurance

Life and AD&D Coverage

Disability Insurance

Mental Health and Wellness Benefits

Discount Programs

Pre‑Tax Commuter Benefits

403(b) Retirement Savings Plan

Job summary

Commonwealth Club World Affairs in San Francisco seeks a Director of Membership Marketing to drive growth by acquiring, engaging, renewing and stewarding members across diverse audiences. You will lead strategies, collaborate with cross‑functional teams and events staff to convert outreach into meaningful memberships and revenue.

The role requires a track record in nonprofit membership growth, strong CRM experience (Salesforce/Patron Manager) and the ability to translate data into actionable

Qualifications

• Bachelor’s degree in business, communications, marketing or a related field.
• 5+ years of nonprofit membership, marketing, engagement and fundraising, focusing on membership acquisition and retention.
• Knowledge of membership recruitment and retention techniques.
• Proven success in meeting or exceeding revenue goals.
• Significant experience with Microsoft 365, Patron Manager or Salesforce for Nonprofits, and other business applications.
• Willingness to maintain a flexible work schedule that includes evenings for events.
• Exceptional communication, presentation and relationship‑building skills.
• Strong organizational and project management abilities.
• Knowledge of constituent management software (Salesforce-based Patron Manager).
• Passion for civic engagement and the Commonwealth Club World Affairs mission.

Responsibilities

• Engagement and Outreach: attract diverse audiences and expand CCWA’s reach within the Bay Area and beyond.
• Strategic Leadership: develop and execute membership acquisition strategies with senior management and a volunteer committee.
• Membership Acquisition, Retention, and Cultivation: build relationships with current, lapsed and new members and define member benefits.
• In-Person Member Cultivation and Connection: lead recruitment, retention and relationship-building at events.
• Membership-related Events: plan and oversee member-centric events to enhance engagement and revenue.
• Team Collaboration: align goals with the Co-Presidents, Board of Governors, committees and staff.
• Regular Processes: manage dues, renewal notices, communications and scheduling.
• Messages and Materials: craft outreach messages and content for member outreach.
• Data & Reporting: maintain membership records and provide progress reports.
• Stewardship: ensure timely recognition of retention to foster long-term support.

Skills

Communication

Presentation

Relationship building

Strategic thinking

CRM systems

Sales / fundraising

Education

Bachelor’s degree in business, communications, marketing or related field

Tools

Microsoft 365

Patron Manager

Salesforce for Nonprofits

Job description

Commonwealth Club World Affairs in San Francisco seeks a Director of Membership Marketing to drive growth by acquiring, engaging, renewing and stewarding members across diverse audiences. You will lead strategies, collaborate with cross‑functional teams and events staff to convert outreach into meaningful memberships and revenue.

The role requires a track record in nonprofit membership growth, strong CRM experience (Salesforce/Patron Manager) and the ability to translate data into actionable