Membership Growth & Customer Experience Advisor

El Car Wash; Naples (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits (Medical, Vision, and

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor to greet customers, explain Unlimited Membership, and convert visits into loyalty. The role combines energetic, engaging service with proactive sales to drive membership growth and positive brand impressions.

You will handle inquiries, resolve concerns professionally, and help maintain a clean, safe site. Bilingual English/Spanish is a strong plus for South Florida markets, with opportunities evenings, weekends, and holidays.

Qualifications

• Experience in customer-facing roles is preferred.
• Bilingual English/Spanish is a strong plus for South Florida markets.
• Reliable attendance and professional image are essential.

Responsibilities

• Set the tone from the start—greet customers with confidence, energy, and a smile.
• Educate customers on Unlimited Membership and convert interest into loyalty.
• Read customers and close sales without being pushy while maintaining trust.
• Resolve concerns quickly and professionally, turning any negative moment into a positive experience.
• Keep the site clean, safe, and welcoming in all customer-facing areas.
• Log customer feedback and communicate insights to the team.

Skills

Customer service

Sales

Communication

Bilingual EN/ES

Attendance reliability

Extroverted energy

Problem solving

Tools

POS systems

Job description

El Car Wash is seeking a Customer Experience Advisor to greet customers, explain Unlimited Membership, and convert visits into loyalty. The role combines energetic, engaging service with proactive sales to drive membership growth and positive brand impressions.

You will handle inquiries, resolve concerns professionally, and help maintain a clean, safe site. Bilingual English/Spanish is a strong plus for South Florida markets, with opportunities evenings, weekends, and holidays.