Guest Experience & Membership Growth Advisor

El Car Wash; Plantation (FL); Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Plantation, FL, seeks a Customer Experience Advisor to greet customers, explain the Unlimited Membership, and convert visits into loyalty with energy and genuine service.

You will handle concerns, keep the site clean, and log feedback while helping drive memberships in a fast-paced outdoor environment. Bilingual English/Spanish is a strong plus for South Florida markets.

Qualifications

• Reliable attendance and professional image; show up on time and prepared.
• Charismatic, high-energy presence; thrives in customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.
• Goal-oriented and results-driven; you know your numbers and you care about hitting them.
• Strong empathy paired with sales drive; you read the customer and adjust accordingly.
• Confident handling complaints and concerns on the spot; you resolve, not deflect.

Responsibilities

• Set the tone from the start; welcome every customer with confidence and energy.
• Drive membership growth; educate customers on Unlimited Membership and convert interest into loyalty.
• Turn service into sales by reading customers and closing without being pushy.
• Handle hard moments; resolve concerns quickly and professionally to leave a positive impression.
• Keep the site sharp; maintain a clean, safe, and welcoming environment.
• Capture feedback; log observations in Micrologic and communicate insights to the team.

Skills

Customer focus

Sales mindset

Bilingual (English/Spanish)

Reliable attendance

Strong communication

Team player

Job description

El Car Wash in Plantation, FL, seeks a Customer Experience Advisor to greet customers, explain the Unlimited Membership, and convert visits into loyalty with energy and genuine service.

You will handle concerns, keep the site clean, and log feedback while helping drive memberships in a fast-paced outdoor environment. Bilingual English/Spanish is a strong plus for South Florida markets.