Membership Sales & Retention Specialist

bjswholesaleclub; Chesapeake (VA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Generous PTO

Health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ's Wholesale Club is recruiting for a full-time on-site role in Chesapeake, VA. The position emphasizes acquiring and retaining members, handling returns and inquiries, and delivering a best-in-class member experience across daily operations.

Employees enjoy weekly pay, free memberships, generous PTO, comprehensive health benefits, a 401(k) match, and an employee stock purchase plan. Join a team committed to service excellence.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ's membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Mathematics basics

Computer skills

Job description

BJ's Wholesale Club is recruiting for a full-time on-site role in Chesapeake, VA. The position emphasizes acquiring and retaining members, handling returns and inquiries, and delivering a best-in-class member experience across daily operations.

Employees enjoy weekly pay, free memberships, generous PTO, comprehensive health benefits, a 401(k) match, and an employee stock purchase plan. Join a team committed to service excellence.