Membership Growth Advocate

BJ's Wholesale Club; Bridgeville (Allegheny County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Generous Paid Time Off

Flexible and affordable health plans

401(k) with company match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is hiring frontline team members to deliver outstanding member service, manage sign-ups, answers questions, and support daily club operations. You will help members maximize value from membership options, process returns and exchanges, and assist with pickup orders.

This role emphasizes friendly service, accurate transactions, and a positive member experience. Join a team that emphasizes weekly pay, benefits, and opportunities for growth, while contributing to a welcoming

Qualifications

• Prior frontline customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, questions, issues, returns, exchanges and pickups.

Skills

Frontline service

Sales experience

Results driven

Basic math

Job description

BJ’s Wholesale Club is hiring frontline team members to deliver outstanding member service, manage sign-ups, answers questions, and support daily club operations. You will help members maximize value from membership options, process returns and exchanges, and assist with pickup orders.

This role emphasizes friendly service, accurate transactions, and a positive member experience. Join a team that emphasizes weekly pay, benefits, and opportunities for growth, while contributing to a welcoming