Membership Experience Specialist

Bass Pro Shops; Grandville (MI); Hybrid; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

Discounts on merchandise

Discounts at restaurants and resorts

401k/retirement savings

Zusammenfassung

Bass Pro Shops is hiring for a CLUB Outfitter to deliver world‑class service and drive CLUB memberships in a Grandville, MI store. You will be the CLUB product expert, processing applications, answering questions and guiding customers through the CLUB experience on the sales floor.

The role emphasizes strong customer service, product knowledge, and attention to detail with opportunities to coach peers and support store goals.

Qualifikationen

• High school diploma or equivalent required.
• Experience in a customer service environment preferred.
• Excellent verbal and written communication skills.

Aufgaben

• Greet customers and promote CLUB membership.
• Explain CLUB programs and process applications.
• Demonstrate products and maintain the CLUB booth.
• Keep CLUB inventory accurate and booth clean.
• Provide full CLUB Member experience including payments and account questions.
• Provide daily feedback and reports in a timely manner.

Kenntnisse

Organization skills

Customer service

Verbal communication

Written communication

Adaptability

Self-motivation

Ausbildung

High school diploma

Jobbeschreibung

Bass Pro Shops is hiring for a CLUB Outfitter to deliver world‑class service and drive CLUB memberships in a Grandville, MI store. You will be the CLUB product expert, processing applications, answering questions and guiding customers through the CLUB experience on the sales floor.

The role emphasizes strong customer service, product knowledge, and attention to detail with opportunities to coach peers and support store goals.