Club Member Experience Specialist

Bass Pro Shops; Grand Junction (CO); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter in Grand Junction, CO to deliver world-class customer service and promote CLUB Membership. You’ll be the product expert, process applications, activate new members, and provide a premium customer experience across the CLUB program.

This role covers merchanting assistance, payments, and answering member questions, with peer coaching and adherence to CLUB compliance.

Qualifications

• Experience in a customer service environment.
• Excellent organization and attention to detail.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and promote CLUB Membership.
• Execute CLUB operational and compliance programs.
• Demonstrate products and stay knowledgeable on sales.
• Process payments and CLUB applications.
• Provide CLUB Member experiences and reports.

Skills

Customer service

Organization

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter in Grand Junction, CO to deliver world-class customer service and promote CLUB Membership. You’ll be the product expert, process applications, activate new members, and provide a premium customer experience across the CLUB program.

This role covers merchanting assistance, payments, and answering member questions, with peer coaching and adherence to CLUB compliance.