Membership Experience Coordinator

YMCA; Town of Oconomowoc (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive benefits package

Complimentary YMCA membership

Y program and Kid's Corner discounts

Job summary

YMCA in Wisconsin is seeking a friendly and detail-oriented front desk administrator to support daily operations. You will handle customer service, answer phones, manage schedules, and assist with basic administrative tasks.

The role emphasizes accuracy, independent problem solving, cash handling, and strong written and verbal communication. Training and additional certifications may be provided, with a benefits package and YMCA membership.

Qualifications

• Minimum 2 years’ customer service and administrative experience or education in business administration, preferred.
• Attention to detail and accuracy, ability to work independently, and problem solve.
• Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
• Willingness to attend meetings, training, and obtain additional certification as requested.

Skills

Customer service

Administrative experience

Attention to detail

Computer literacy

Communication skills

Problem solving

Meeting attendance

Education

Business administration

Tools

Office software

Job description

YMCA in Wisconsin is seeking a friendly and detail-oriented front desk administrator to support daily operations. You will handle customer service, answer phones, manage schedules, and assist with basic administrative tasks.

The role emphasizes accuracy, independent problem solving, cash handling, and strong written and verbal communication. Training and additional certifications may be provided, with a benefits package and YMCA membership.