Membership Coordinator - Full-time

Glacial Community YMCA; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Benefits Package

Job summary

Glacial Community YMCA in Wisconsin is seeking an administrative assistant to support membership and program registration records and assist the director with administration, supervision, and development of department programs and services. You will help with daily desk operations, coordinate staff schedules, and contribute to a member-focused culture.

Strong computer, phone, cash handling, and communication skills are essential, along with willingness to attend meetings and pursue additional

Qualifications

• Minimum 2 years’ customer service and administrative experience or education in business administration, preferred.
• Attention to detail and accuracy, ability to work independently, and problem solve.
• Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
• Willingness to attend meetings, training, and obtain additional certification as requested.

Responsibilities

• Create a member-focused culture and be willing to help in any program or service area as needed. Model relationship-building skills in all interactions. Respond to suggestions, comments, or concerns in a timely manner.
• Assist with daily desk operations ensuring all necessary supplies, information, and resources are available for effective operation.
• Coordinate staff schedules and ensure sufficient coverage, as assigned.

Skills

Customer service

Administrative skills

Computer Skills

Communication

Education

Business administration

Tools

Computers

Cash handling

Phone systems

Job description

Location: Oconomowoc, WI

Job Id:503

# of Openings:1

Build connections. Grow membership. Strengthen our community.

Provide administrative assistance in maintaining membership and program registration records, and assist director with administration, supervision, and development of department programs and services.

What You’ll Do

• Create a member-focused culture and be willing to help in any program or service area as needed. Model relationship-building skills in all interactions. Respond to suggestions, comments, or concerns in a timely manner.
• Assist with daily desk operations ensuring all necessary supplies, information, and resources are available for effective operation.
• Coordinate staff schedules and ensure sufficient coverage, as assigned.

What We’re Looking For

• Minimum 2 years’ customer service and administrative experience or education in business administration, preferred.
• Attention to detail and accuracy, ability to work independently, and problem solve.
• Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
• Willingness to attend meetings, training, and obtain additional certification as requested.

Why You’ll Love This Role

• Competitive Benefits Package
• Complimentary Y Membership
• Y Program and Kid's Corner Discounts available
• Positive culture rooted in Christian core values: Faith, Caring, Honesty, Respect, Responsibility

The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility.