Membership & Audience Support Specialist

Maine Public; Portland (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Retirement

Paid time off

Dental

Vision

Other supplemental benefits

Job summary

Maine Public seeks two full-time Administrative Assistants to join the Membership team at our Portland office. The role involves serving as the front desk contact, supporting Membership and Audience Services, handling inquiries by phone and email, welcoming visitors, and aiding with data entry and payments.

Responsibilities include database maintenance, assisting with member payments and acknowledgements, and occasional event support.

Qualifications

• Two years of administrative support or customer service experience.
• Excellent verbal and written communications skills.
• Proficiency with Microsoft Outlook, Word, Excel.

Responsibilities

• Front desk point of contact in a busy office.
• Assist with day-to-day Membership and Audience Services tasks.
• Respond to email and answer phones.
• Welcome guests and troubleshoot member issues and concerns.
• Perform routine data entry and database maintenance.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CRM software

Job description

Maine Public seeks two full-time Administrative Assistants to join the Membership team at our Portland office. The role involves serving as the front desk contact, supporting Membership and Audience Services, handling inquiries by phone and email, welcoming visitors, and aiding with data entry and payments.

Responsibilities include database maintenance, assisting with member payments and acknowledgements, and occasional event support.