Front Desk Admin - Membership & Audience Services

Maine Tasting Center; Portland (ME); On-site; USD 45,000 - 51,000; Full time

Job summary

Maine Public is seeking two full-time Administrative Assistants to join our Membership team in Portland, Maine. The roles serve as a front desk point of contact and support Membership and Audience Services with email, phones, inquiries, guest reception, data entry, and payments processing.

As we move into our new Portland facility, the successful candidates will help with events, CRM maintenance, and delivering excellent customer service while aligning with our mission-driven values and

Qualifications

• Two years of administrative support or customer service experience.
• High school diploma or equivalent combination of education and experience.
• Excellent verbal and written communications skills.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Experience with database entry, CRM, or constituent databases preferred.
• Must have strong organizational skills and be detail oriented.
• A valid driver’s license is required.

Responsibilities

• Front desk receptionist and main point of contact for visitors.
• Assist with Membership and Audience Services tasks, including responding to emails and phone inquiries.
• Enter data and maintain constituent databases.
• Process member payments and acknowledgements.
• Support events and occasional night/weekend shifts.

Skills

Administrative support

Customer service

Data entry

Outlook

Word

Excel

Driver's license

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Maine Public is seeking two full-time Administrative Assistants to join our Membership team in Portland, Maine. The roles serve as a front desk point of contact and support Membership and Audience Services with email, phones, inquiries, guest reception, data entry, and payments processing.

As we move into our new Portland facility, the successful candidates will help with events, CRM maintenance, and delivering excellent customer service while aligning with our mission-driven values and