A community-focused organization located in Orono, Maine is seeking a Part-Time Member Services Associate to join their Activities Center. This role involves greeting and assisting visitors, processing registrations, and maintaining the front desk area. Ideal candidates should possess excellent customer service and communication skills, with the ability to work in a fast-paced environment. Flexibility to work evenings and weekends is required. Hourly wage ranges from $16 to $18, along with benefits like earned sick time and pension coverage.
Qualifications
Must be at least 18 years old.
Excellent customer service and interpersonal skills.
Strong communication skills, both verbal and written.
Ability to multitask and handle a fast-paced environment.
Basic computer skills for data entry and using office software.
Previous experience in customer service is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
Responsibilities
Greet and assist visitors, members, and guests in a friendly and professional manner.
Answer incoming calls and provide accurate information.
Process registrations, payments, and inquiries related to activities.
Print daily revenue reports and prepare weekly deposits.
Maintain cleanliness and organization at the front desk area.
Monitor access to the facility and enforce established policies.
Assist in promoting upcoming events and activities.
Provide general administrative support.
Collaborate with other staff members.
Perform other duties as assigned.
Skills
Excellent customer service
Strong communication skills
Multitasking ability
Basic computer skills
Job description
A community-focused organization located in Orono, Maine is seeking a Part-Time Member Services Associate to join their Activities Center. This role involves greeting and assisting visitors, processing registrations, and maintaining the front desk area. Ideal candidates should possess excellent customer service and communication skills, with the ability to work in a fast-paced environment. Flexibility to work evenings and weekends is required. Hourly wage ranges from $16 to $18, along with benefits like earned sick time and pension coverage.