Member Success & Growth Manager

US Fitness; Austell (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Complimentary club membership + guest?

Discounts on training and apparel

Employee referral bonus

In-house certification + Continuing Ed

Full-time benefits (medical, dental, 4

Job summary

ONELIFE FITNESS is hiring a Membership Manager to lead the member experience at our Austell, GA club. You will drive enrollment, onboard members, and support daily club operations while delivering the Ultimate Fitness Experience.

You will build relationships, host tours, track referrals, and help marketing efforts. Strong communication and sales skills are essential, with flexible hours including weekends.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales and people-management skills.
• Organized, punctual, customer-focused with a friendly, professional presence.
• Comfortable with MS Office and CRM/sales tracking.
• Willingness to work flexible hours including weekends and evenings.

Responsibilities

• Build strong relationships, guide members through onboarding and follow up to ensure progress.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments and referrals in our CRM.
• Maintain high standards for member service, safety and club appearance.
• Lead from the Front and assist with day-to-day club ops.

Job description

ONELIFE FITNESS is hiring a Membership Manager to lead the member experience at our Austell, GA club. You will drive enrollment, onboard members, and support daily club operations while delivering the Ultimate Fitness Experience.

You will build relationships, host tours, track referrals, and help marketing efforts. Strong communication and sales skills are essential, with flexible hours including weekends.