Member Experience & Growth Manager

Onelife Fitness; Macon (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free club membership + guest access

Training discounts

Referral bonus

In-house Certification

Job summary

Onelife Fitness in Macon, GA is seeking a motivated Membership Manager to lead the member experience, drive enrollment, and oversee day-to-day club operations. You will give tours, convert prospects, and deliver the Ultimate Fitness Experience.

You will build relationships, meet monthly membership goals, and coordinate onboarding and CRM tracking. A high school diploma, CPR/AED certification (or willingness to obtain), and sales-focused background are required.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• You’ll build strong relationships, guide members through onboarding, and follow up to ensure progress and engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure onboarding success.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and help with day-to-day club ops.

Skills

Sales experience

Communication

People management

Customer-focused

Organized

Flexibility

CRM usage

MS Office

Education

High school diploma or GED

Tools

MS Office

CRM

Job description

Onelife Fitness in Macon, GA is seeking a motivated Membership Manager to lead the member experience, drive enrollment, and oversee day-to-day club operations. You will give tours, convert prospects, and deliver the Ultimate Fitness Experience.

You will build relationships, meet monthly membership goals, and coordinate onboarding and CRM tracking. A high school diploma, CPR/AED certification (or willingness to obtain), and sales-focused background are required.