Membership Growth & Experience Manager

Onelife Fitness; Fairfax (VA); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Membership + guest privileges

Discounts on training, spa services, &

Employee referral bonus

In-house Certification + CE

Full-time benefits: medical, dental, 4

Job summary

Onelife Fitness in Fairfax, VA seeks a Membership Manager to lead the member experience, drive enrollment, and help run day-to-day club operations. You will provide tours and convert prospects, delivering the Ultimate Fitness Experience.

You will build relationships, onboard members, and follow up to ensure progress. Strong communication, sales, and leadership skills are essential in this fast-paced team environment.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• Build relationships, guide members through onboarding, and proactively follow up to ensure progress and engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure onboarding success.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club operations.

Skills

Communication skills

Sales experience

People management

CRM experience

MS Office

Flexibility

Education

High school diploma or GED

Tools

MS Office

CRM systems

Job description

Onelife Fitness in Fairfax, VA seeks a Membership Manager to lead the member experience, drive enrollment, and help run day-to-day club operations. You will provide tours and convert prospects, delivering the Ultimate Fitness Experience.

You will build relationships, onboard members, and follow up to ensure progress. Strong communication, sales, and leadership skills are essential in this fast-paced team environment.