Member Services & Welcome Desk Associate

Oshkosh Community YMCA; Oshkosh (WI); On-site; USD 27,000 - 38,000; Full time

Job summary

The Oshkosh Community YMCA is seeking Welcome Desk staff to create a welcoming environment, validate memberships, enroll new members, and assist with program registration. The role emphasizes friendly service, organization, and teamwork.

CPR/AED certification must be completed within 90 days of hire, and prior customer service experience is preferred to help members learn, grow and thrive. Join a healthy, positive, and flexible employer that trains the right candidates and empowers you to make a

Qualifications

• Must have at least 1 year of customer service experience.
• Excellent organizational, interpersonal, computer and communications skills required.
• CPR/AED Certification must be completed within 90 days of hire.

Responsibilities

• Validate memberships and enroll new members.
• Facilitate program registration.
• Provide support to members and staff.

Skills

Customer service

Interpersonal communication

Organizational skills

Computer skills

Communication

Education

CPR/AED Certification

Job description

The Oshkosh Community YMCA is seeking Welcome Desk staff to create a welcoming environment, validate memberships, enroll new members, and assist with program registration. The role emphasizes friendly service, organization, and teamwork.

CPR/AED certification must be completed within 90 days of hire, and prior customer service experience is preferred to help members learn, grow and thrive. Join a healthy, positive, and flexible employer that trains the right candidates and empowers you to make a