Member Services Attendant (Oshkosh Downtown YMCA)

Oshkosh Community Young Mens Christian Assn; Oshkosh (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

The Oshkosh Y is seeking energetic, positive, and caring team members to work at the Welcome Desk. You will validate memberships, enroll new members, facilitate program registration, and support members and staff to help everyone learn, grow and thrive.

Varied hours with weekend availability, part-time schedule, and the opportunity to train on the job in a friendly, community-focused environment.

Qualifications

• CPR/AED certification must be completed within 90 days of hire.
• Excellent organizational, interpersonal, computer and communications skills required.
• Minimum of one year experience in customer service.
• Ability to move freely throughout the building.
• Demonstrated ability to develop and teach skills.

Responsibilities

• Validate memberships and enroll new members.
• Facilitate program registration and assist members and staff.
• Provide support to members and staff and help them navigate the Y's programs and services.

Skills

Customer service

Interpersonal skills

Organizational skills

Computer skills

Job description

Job Details:

• Job Location: OSHKOSH, WI 54901
• Position Type: Part Time
• Varied hours; must be available on weekends.

The Oshkosh Y is seeking energetic, positive, and caring team members. The Y is a healthy, positive, flexible employer willing to train the right candidates and empower you to make a difference. Member Service staff create a welcoming environment, supports our members through their use of the Y and ensures that everyone has the opportunity to learn, grow and thrive.

Welcome Desk staff are professional administrative staff who validate memberships, enroll new members, facilitate program registration, and provide support to both members and staff. Welcome Desk staff are knowledgeable about all the Y's programs and services, answer questions and help members navigate their use of the Y.

Qualifications:

• Applicants must be able to move freely throughout the building.
• The ideal candidate would have a minimum of one year experience in customer service.
• Excellent organizational, interpersonal, computer and communications skills required.
• Demonstrated ability to develop and teach skills required.
• Provided CPR/AED Certification must be completed within 90 days of hire.

Y leaders act with intention to connect people to our cause through service and engagement principles. Every day we Welcome, Connect, Support and Invite.