Member Services Teller: People-First Banking

ncsecu.org; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

State Employees' Credit Union in North Carolina seeks a friendly, detail-oriented member service representative to greet members, open and maintain accounts, handle cash and drive-thru operations, and respond to inquiries via phone and in person.

You will balance cash drawers, assist with safe deposit boxes, document transactions, and participate in ongoing training. Strong math, communication, and confidentiality are required; bilingual not required.

Qualifications

• Excellent customer service and interpersonal skills.
• Basic computer skills and comfort with banking software.
• Ability to work in a fast-paced environment and maintain confidentiality.

Responsibilities

• Establish new membership and open all accounts; educate members on services.
• Balance cash drawer, vault, ATM, and coin sorter; process daily reports.
• Operate drive-thru window as needed; handle routine member transactions.
• Answer phone, file paperwork, scan documents, and perform clerical duties as required.

Skills

Customer service

Cash handling

Mathematical skills

Communication

Teamwork

Job description

State Employees' Credit Union in North Carolina seeks a friendly, detail-oriented member service representative to greet members, open and maintain accounts, handle cash and drive-thru operations, and respond to inquiries via phone and in person.

You will balance cash drawers, assist with safe deposit boxes, document transactions, and participate in ongoing training. Strong math, communication, and confidentiality are required; bilingual not required.