Member Services Teller I – Cash & Accounts Expert

ORNL Federal Credit Union; Farragut (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

ORNL Federal Credit Union in Farragut, TN seeks a Teller I to assist members with daily banking needs in person and by phone, following service standards. The role includes processing cash transactions, vault balancing, and referring members to suitable personnel.

The position requires a minimum of 1 year cash handling or customer service experience; Teller experience is preferred. A high school diploma or GED is required, with room to grow in a community-focused credit union.

Qualifications

• Minimum 1 year cash handling or customer service experience is required.
• Teller experience is preferred.
• A high school diploma or GED is required.

Responsibilities

• Process member financial transactions, including deposits, withdrawals, and loan payments.
• Assist members in person and by phone and refer to appropriate personnel.
• Balance cash and vault, and participate in branch campaigns and promotions.
• Promote products and services and assist with online banking enrollment and issues.

Skills

Cash handling

Customer service

Cross-selling

Education

High school diploma or GED

Job description

ORNL Federal Credit Union in Farragut, TN seeks a Teller I to assist members with daily banking needs in person and by phone, following service standards. The role includes processing cash transactions, vault balancing, and referring members to suitable personnel.

The position requires a minimum of 1 year cash handling or customer service experience; Teller experience is preferred. A high school diploma or GED is required, with room to grow in a community-focused credit union.