Member Services Teller – Help Members Grow Finances

First Tech Federal Credit Union; Waltham (MA); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

First Tech Federal Credit Union is hiring a teller in Waltham, MA. You will process deposits, withdrawals, loan payments and checks, balance at day end, and explain DCU products, guiding members to appropriate solutions.

You will aim to meet referral goals by understanding members' financial needs, building relationships, and suggesting relevant products and services. Strong cash handling, communication, and basic tech skills are required.

Qualifikationen

• High School Diploma or equivalent.
• Prior cash handling experience.
• Previous customer service experience preferred.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).
• Bilingual skills a plus.

Aufgaben

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, and assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying financial needs of members by building relationships and cross-selling products.
• Adhere to all DCU policies and procedures, including security and risk guidelines.
• May be asked to provide coverage in other DCU areas such as other branches or support departments.
• Continuously identify and submit efficiency and process improvement ideas.
• Perform other job-related duties as assigned.

Kenntnisse

Customer service

Verbal communication

Bilingual

Ausbildung

High School Diploma

Tools

Windows

Microsoft Office

Jobbeschreibung

First Tech Federal Credit Union is hiring a teller in Waltham, MA. You will process deposits, withdrawals, loan payments and checks, balance at day end, and explain DCU products, guiding members to appropriate solutions.

You will aim to meet referral goals by understanding members' financial needs, building relationships, and suggesting relevant products and services. Strong cash handling, communication, and basic tech skills are required.