Teller - Marlboro East, MA (On-Site)

First Tech Federal Credit Union; Marlborough (MA); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

401(k) match

Paid time off

Paid federal holidays

Employee pricing on lending products

Descripción de la vacante

First Tech Federal Credit Union in Marlboro, MA is seeking a Teller to process deposits and withdrawals, balance at day's end, and assist with member requests. You will explain products, cross-sell services, and maintain security compliance across branches as needed.

Ideal candidates have cash handling and customer service experience, strong verbal communication, and basic Windows/Microsoft Office skills. Bilingual abilities are a plus.

Formación

• High School diploma or equivalent.
• Prior cash handling experience.
• Customer service experience preferred.
• Strong verbal communication skills.
• Technical skills with Windows and Microsoft Office.
• Bilingual skills are a plus.

Responsabilidades

• Process teller transactions including deposits, withdrawals, loan payments and check cashing.
• Assist with end of day balancing.
• Explain DCU products and services and handle member requests.
• Achieve referral goals by identifying member needs and cross-selling products.
• Adhere to security policies and procedures to limit fraud and losses.
• Provide coverage in other areas as needed.
• Suggest efficiency and process improvements.

Conocimientos

Cash handling

Customer service

Verbal communication

Bilingual

Educación

High School Diploma or equivalent

Herramientas

Windows

Microsoft Office

Descripción del empleo

Contribute to DCU’s Success Sharing and business goals by identifying members’ needs, providing service excellence and helping members achieve their financial goals.

What You’ll Do

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

Education And Experience Requirements

• High School Diploma or equivalent
• Prior cash handling experience
• Previous customer service experience preferred
• Verbal communication skills
• Technical skills (Windows, Microsoft Office)
• Bilingual skills a plus

Location

Marlboro East, MA

Target Compensation

$20.00/hour

Schedule

Monday - Friday 8:30 – 5:30, alt. Thursday/Fridays 10:30-7:30, alt Saturdays 8:30 – 3:30 (40 hours)

Who We Are

What makes First Tech different? Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees Are Eligible For

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

First Tech is not currently offering Visa transfer/sponsorship for this position.