Member-Focused Teller: Drive Service & Growth

First Tech Federal Credit Union; Hudson (NH); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

401(k) match

Paid Time Off

Paid federal holidays

Employee lending discounts

Descrizione del lavoro

First Tech Federal Credit Union in Hudson, NH is seeking a friendly teller to process deposits, withdrawals, loan payments and checks, and to help members reach their financial goals. You will explain DCU products, cross-sell services, and balance end-of-day.

This role offers steady hours, potential coverage at other locations, and opportunities to improve efficiency. Eligible for benefits including medical, dental, vision, 401(k), PTO, holidays.

Competenze

• High School Diploma or equivalent.
• Prior cash handling experience.
• Previous customer service experience preferred.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).
• Bilingual skills a plus.

Mansioni

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

Conoscenze

Cash handling

Customer service

Verbal communication

Bilingual (a plus)

Formazione

High School Diploma or equivalent

Strumenti

Windows

Microsoft Office

Descrizione del lavoro

First Tech Federal Credit Union in Hudson, NH is seeking a friendly teller to process deposits, withdrawals, loan payments and checks, and to help members reach their financial goals. You will explain DCU products, cross-sell services, and balance end-of-day.

This role offers steady hours, potential coverage at other locations, and opportunities to improve efficiency. Eligible for benefits including medical, dental, vision, 401(k), PTO, holidays.